Widget not working

Widget not showing or working? Try this.

Common problems

Widget not showing

  • Cache - Clear website cache
  • Plugin conflict - Disable other plugins temporarily
  • Code error - Re-copy widget code
  • Widget shows but can't book

  • Availability - Check opening hours
  • Services - Are services active?
  • Username - Correct username entered?
  • WordPress specific

    Plugin not active

  • Go to Plugins
  • Check if Clienta is active
  • Activate if not
  • Wrong username

  • Go to Settings → Clienta
  • Check username (without @)
  • Save again
  • Other websites

    iFrame not showing

    • Check for Content Security Policy blocks
    • Try https:// instead of http://
    • Check browser console for errors

    Test

  • Open website in incognito/private mode
  • Clear cache
  • Try different browser